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QuanTVm Stick Instruction Manual

On-line Instruction Manual, Setup Guide & Warranty. Please also see our FAQ!

The QuanTVm Stick is a very sophisticated, and delicate piece of technology. Be gentle when plugging in the power cable and HDMI cable into the QuanTVm Stick. You should not force the power cable into the stick, and only plug it in as far as it is met with the least resistance.

The external antenna must NOT be tampered with. The tape holding the antenna to the outer shell is a complex piece of circuitry that is also part of the antenna. Removing this tape, or tearing it will make your QuanTVm Stick inoperable.

Once your QuanTVm Stick is plugged into the TV and power source, there is no need to adjust or move it, unless taking it with you for travel.

The QuanTVm Stick warranty will be void if there is any evidence of tampering with the external antenna, or any damage to the internal components as a result of forcibly plugging in the power or HDMI plugs.

The QuanTVm Stick is a very sophisticated, and delicate piece of technology. Be gentle when plugging in the power cable and HDMI cable into the QuanTVm Stick. You should not force the power cable into the stick, and only plug it in as far as it is met with the least resistance.

The external antenna must NOT be tampered with. The tape holding the antenna to the outer shell is a sophisticated piece of circuitry that is also part of the antenna. Removing this tape, or tearing it will make your QuanTVm Stick inoperable.

Once your QuanTVm Stick is plugged into the TV and power source, there is no need to adjust or move it, unless taking it with you for travel.

The QuanTVm Stick warranty will be void if there is any evidence of tampering with the external antenna, or any damage to the internal components as a result of forcibly plugging in the power or HDMI plugs.

What is a QuanTVm Stick?

The QuanTVm Stick is a smart TV HDMI connection that allows you to stream movies and TV in HD (currently the ONLY stick capable of 4k streaming!) with no monthly fees or contracts. You do not need cable TV for the QuanTVm Stick to work. All you need is a strong Internet connection and HDTV.

The QuanTVm Stick is an android computer. Using the Google Play Store, you can download any app you desire and use it on your TV. Example apps are Facebook, Instagram, Spotify, VPN, Games, etc.

Connecting your QuanTVm Stick to your TV

Your QuanTVm Stick comes with:

  1. Wall outlet adapter
  2. USB power cable
  3. HDMI extender
  4. Keyboard with integrated touch-pad mouse
  5. Keyboard charging cable

For best results, power your QuanTVm Stick with the provided wall adapter. While you can power the QuanTVm Stick with your TV’s USB port, in rare occasions you may experience frequent restarting of the unit, date and time changes, and slower speeds that may affect your viewing experience.

Example connecting to the TV’s USB port and HDMI port (not using the included wall adapter):

Because the QuanTVm Stick is a bit large, you may need to use the included HDMI extender if you cannot get the QuanTVm Stick to fit into your TV’s HDMI port. The male end plugs into the HDMI port of your TV, the QuanTVm Stick plugs into the female end. The HDMI extender looks like the picture below:

Controlling your QuanTVm Stick

Your QuanTVm Stick is an advanced mini-computer that requires a separate remote from your TV. While typical remotes are limited in their function, included FREE with your QuanTVm Stick is an advanced back-lit keyboard remote with integrated touch-pad. It is a keyboard and mouse all-in-one that allows you to navigate streaming TV and movies much more efficiently, and interact with thousands of other applications.

The keyboard comes with a USB charger to charge the included lithium-ion battery. You can plug the USB charger into a computer, or any plug that accepts a USB cord. The battery life will depend on how much it is used. It is recommended to switch off the power after use, and the battery should last for weeks. You can use the keyboard while it is plugged in if required. The picture below shows where to plug in the USB charger, and the on/off switch.

The keyboard will only function with the QuanTVm Stick when the included USB dongle is directly attached to the QuanTVm Stick. The dongle is located in the battery compartment. Remove the battery cover from the keypad, and you will see the small USB dongle. Remove the dongle and prepare to plug it into your QuanTVm Stick. When replacing the battery, be sure it is sitting tight and snug in the battery compartment. If you notice that the keypad is acting abnormally, with intermittent power, check the battery and make sure that it is snapped properly within the battery compartment. It is common that the battery may not be sitting properly after a drop.

Connecting to the Internet

Watching FREE TV and Movie Streams

Powering OFF your QuanTVmStick

Advanced Features

Virtual Private Network (VPN)

QuanTVm Stick Warranty & Returns

QuanTVm Stick offers a 15 Day Money Back Guarantee* on all of our products. If for any reason you are not satisfied with your purchase, please contact us at QuanTVmStick@gmail.com and we will gladly assist with your return. Once the product has been received back and checked for completeness, we will issue you a full refund of your original purchase price.

We also offer a 1 Year Warranty on all of our products. If you experience any hardware issues with your streaming media player, please carefully review the FAQ located at www.QuanTVmStick.com first, and then contact us via email at QuanTVmStick@gmail.com to see if we can help diagnose your issue. Buffering, streaming, and malfunctioning add-on's using Kodi are not covered under warranty. For hardware failures, we will exchange your player for a new one or rebuilt one (at our discretion). This does not include any items that have water damage or any physical damage.

Process for returns:

Contact our Customer Service department by visiting www.QuanTVmStick.com and submitting a Web Form or by emailing us directly at QuanTVmStick@gmail.com.

We will determine if you are eligible for a return - if you are, we will send you a form to include in your return package.

Once we receive the return, we will process it accordingly. The process time generally takes approximately 2-3 business days. Once we receive your return, you will receive an update via email from our returns department letting you know that we have received your product and how the process is going. We will issue refunds the day the product has been received and reviewed for completeness.

* - Return shipping costs for items returned for a refund within 30 days are paid for by the customer. This includes all international orders.

* - Items returned to us after the 30 day window will not be refunded. We are not able to refund the shipping costs to return the product after the first 30 days.

* - Items with physical damage are not eligible for return or refund.

Refunds are issued within 48 hours from when the box was received through the same payment method that was used to purchase the original product.

Please remove any remote control Dongles, SD Cards and anything else that is plugged into your unit before shipping it back to us. We are not responsible for any lost items that are send back with returned units. Also, be sure to do a factory reset on your box to clear any personal data that may be stored on your unit.

REMEMBER: QuanTVm Stick does not provide support on any 3rd party add-ons within the KODI application. These add-ons are serviced, owned and operated by 3rd party companies that have no affiliation with QuanTVm Stick. If you are experiencing issues with any add-ons within KODI, please contact the developer directly. Do not contact KODI directly as they have no affiliation with QuanTVm Stick or any 3rd party add-on developer. Our streaming specialist will not be able to provide any answers, comments or support on any 3rd party add-ons or applications that comes on the QuanTVm Stick. Please contact the developer directly for any questions regarding support or playback issues.

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